Privacy Policy

We are fully committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties. We do not store credit card details nor do we share customer details with any 3rd parties. We will not sell your name, address, e-mail address or personal information to any third party, however we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed here, Josh Hayes London. In running and maintaining our website we may collect the following data about you: Information about your use of our site including details of your visits such as pages viewed. Such information includes traffic and location data. Information provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means.

Our website is hosted by Big Cartel. Big Cartel provide us with the online e-commerce platform that allows us to sell our products to you. When you order with us, your information data is collected via Big Cartel. They store your data on a secure server protected by a firewall. Information on Big Cartel’s privacy policy can be found here.

Use of Cookies
Use of Cookies Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Please be aware that by doing so it may affect the availability and functionality of our services.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. If you use the buttons that allow you to share products and content with your friends via social networks like Instagram, Facebook, Twitter etc these companies may set a cookie on your computer memory. You can view each of the network's privacy policies here; Facebook, Instagram, Twiter.

Security
Our shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by Stripe, which is PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. We also offer payment via PayPal at checkout. You can browse all of the ways that PayPal keep your details safe here.

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: To provide information to you that you request from us relating to our products or services, to provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information, to inform you of any changes to our website, services or goods and products, if you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in - but only if you have given us consent. If you gave consent to receive such emails, you can opt out at any time by contacting us at sales@joshhayes.co.uk.

As a user of our website you have the right to request copies of your personal data, to request corrections to any information that you believe is inaccurate, to complete any information that you believe is incomplete, to request that we erase your personal data, to request that we restrict the processing of your personal data, to object to our processing of your personal data (under certain conditions), to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our email; sales@joshhayes.co.uk.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at sales@joshhayes.co.uk.